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2024 Honda CR-V for Sale in Lisle, IL


2024 Honda CR-V

Starting at $32,010.00

Please see our incentives page for available current offers

Additional Vehicle Information

  • Features
  • Specs
  • Packages

Features

Features

  • Technology
  • Exterior
  • Safety
  • Mechanical
  • Comfort
  • Interior

Technology

Instrumentation

Warnings and reminders low battery, low oil level, low fuel level, maintenance due
Customizable instrument cluster
Instrument cluster screen size 7 in.
Clock
Gauge tachometer
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Audio System

Radio voice operated, touch screen display, AM/FM
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Internet radio app iHeartRadio
Antenna type mast
Watts 240
Total speakers 6
Radio data system
Speed sensitive volume control

In Car Entertainment

Infotainment HondaLink
Connected in-car apps Google POIs, Google search
Smartphone integration Apple CarPlay, Android Auto
Infotainment screen size 7 in.

Telematics

Electronic messaging assistance with read function
Driver assistance app roadside assistance
Smart device app function maintenance status, maintenance scheduling
Smart device app compatibility HondaLink
Wireless data link Bluetooth
Hands-free phone call integration voice operated

Exterior

Roof

Moonroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade

Exterior Features

Active grille shutters
Exhaust hidden
Rear trunk/liftgate liftgate
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color black with chrome accents
Fender lip moldings black
Window trim chrome
Rear bumper color black
Rocker panel color black

Lights

Daytime running lights LED
Taillights LED
Headlights auto high beam dimmer, LED, auto delay off, auto on/off
Exterior entry lights approach lamps

Tires and Rims

Wheels aluminum alloy
Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Windows

Rear wiper intermittent, auto-on in reverse, with washer
Liftgate window fixed
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass

Safety

Safety

Camera system rear multi-view
Rearview monitor in dash
Cross traffic alert rear
Driver attention alert system
Pre-collision warning system audible warning, visual warning, pedestrian detection
Lane keeping assist
Traffic sign recognition
Check rear seat reminder
Automatic emergency braking front pedestrian, front
Child safety door locks
Child seat anchors LATCH system
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front, rear
Knee airbags dual front
Front airbags dual
Side curtain airbags front, rear

Security

Anti-theft system alarm, vehicle immobilizer
Power door locks anti-lockout, auto-locking

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Mechanical

Drivetrain

Drive mode selector
Axle ratio 5.64

Engine

Auto start/stop
Battery saver
Battery maintenance-free

Stability and Traction

Off-road driving assist hill descent
Stability control
Traction control
Hill holder control

Brakes

Rear brake type disc
Rear brake diameter 12.2
Front brake diameter 12.3
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas
Rear stabilizer bar diameter 17 mm
Front stabilizer bar diameter 27 mm

Comfort

Comfort Features

Shift knob trim urethane
Floor mat material carpet
Armrests rear center folding with storage, rear center with cupholders
Floor mats rear, front
Floor material carpet
Steering wheel trim urethane
Dash trim metallic

Convenience Features

Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB front, USB-C front, USB-C rear, 12V cargo area, 12V front
Cupholders front, rear
Steering wheel tilt and telescopic
Adaptive cruise control
One-touch windows 2
Reading lights front, rear
Power steering variable/speed-proportional
Cargo area light
Multi-function remote panic alarm, proximity entry system, trunk release
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Rearview mirror manual day/night
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Remote engine start
Center console front console with armrest and storage
Conversation mirror
Storage front seatback, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook
Ambient lighting
Capless fuel filler system

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Interior

Steering

Turns lock-to-lock 2.4
Steering ratio 12.4

Seats

Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Passenger seat manual adjustments 4, reclining
Rear seat folding split, flat
Front headrests 2, adjustable
Front seat type bucket
Upholstery cloth
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 38.2 in
Head Room (rear) 38.2 in
Hip Room (front) 55.6 in
Hip Room (rear) 52.6 in
Shoulder Room (front) 57.9 in
Shoulder Room (rear) 55.9 in
Leg Room (front) 41.3 in
Leg Room (rear) 41 in
Seating Rows 2

Measurements of Size & Shape

Length 184.8 in
Width 73.5 in
Width (without mirrors) 73.5 in
Height 66.2 in
Wheelbase 106.3 in
Ground Clearance 7.8 in
Angle of Approach 17.7 degrees
Angle of Departure 21.3 degrees
Track Width (front) 63.4 in
Track Width (rear) 64.1 in

Measurements of Weight

Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3497 lbs
Max Towing Capacity 1500 lbs

Interior Dimensions

Cargo Volume 39.3 cu ft
Interior Volume 142.8 cu ft
Passenger Volume 103.5 cu ft
Cargo Volume (rear seats down) 76.5 cu ft

Performance Specifications

Turning Circle 37.3 ft

Fuel Tanks

Fuel Capacity 14.0 Gallons

Wheels and Tires

Front Tire Type 235/60R18 103H
Front Wheel Diameter 18.0 x 7.5 in
Rear Tire Type 235/60R18 103H
Rear Wheel Diameter 18.0 x 7.5 in

Packages

5 Packages Available

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All-Season Protection Package II
$393

Includes all-season floor mats, cargo tray, and chrome wheel locks.

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Protection Package
$323

Includes cargo tray, front and rear splash guards, and chrome wheel locks.

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All-Season Protection Package I
$460

Includes all-season floor mats, cargo tray, and splash guard set.

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Utility Package
$1780

Includes black roof rails and crossbars, running boards, trailer hitch, and seat back protector.

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HPD Package
$1745

Includes tailgate spoiler, HPD emblem and decals, front lower bumper and lower door trim, and fender flares.

Green Score

EPA Green Score ( California LEV-III SULEV30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Crash-Test Ratings

2024 Honda CR-V SUV FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
Full StarFull StarFull StarFull StarFull Star
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Contact Information

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Dealership Information

Current Inventory

There are currently no 2024 Honda CR-V EX 4dr SUV for Sale in inventory

Disclaimer

*Pricing may include current promotions, and/or incentives. The monthly payment calculator is an estimate and does not include tax, title, license or doc fee. Please contact the Dealership for the latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

While every effort has been made to ensure the display of accurate data, the vehicle listings within this website may not reflect all accurate vehicle items. Accessories and colors may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match the exact vehicle. Please confirm the vehicle price with the Dealership. See Dealership for details.

Based on 2022 EPA mileage ratings. Use for comparison purposes only. Your mileage will vary depending on driving conditions, how you drive and maintain your vehicle, battery-pack age/condition (hybrid only), and other factors.

5-Star overall scores are awarded by the National Highway Traffic Safety Administration. Safety Ratings are awarded by Government 5-Star Safety Ratings are part of the U.S. Department of Transportation’s New Car Assessment Program (www.safercar.gov). Model tested with standard side airbags (SAB).

2024 Honda Prologue Range Rating: 296 mile EPA Range Rating for EX (2WD) and Touring (2WD). 281 mile EPA Range Rating for EX (AWD) and Touring (AWD). 273 mile EPA Range Rating for Elite (AWD). Use for comparison purposes only. Actual range will vary based on several factors, including temperature, terrain, battery age & condition, loading, use and maintenance.

Testimonials

Heidi McDowell
Heidi McDowell
GOOGLE
6-14-2025
Full Star Full Star Full Star Full Star Full Star
Martin Galvin
Martin Galvin
GOOGLE
6-14-2025
Full Star Full Star Full Star Full Star Full Star

Very fast (much faster than I expected), very polite, great service, thorough. Very pleased. Cort was on the ball in all aspects.

Jaeden Davis
Jaeden Davis
GOOGLE
6-14-2025
Full Star Full Star Full Star Full Star Full Star
Cheryl K.
YELP
6-13-2025
Full Star Full Star Full Star Full Star Full Star
Selvathambi Gangadhar
Selvathambi Gangadhar
GOOGLE
6-13-2025
Full Star Full Star Full Star Full Star Full Star

Excellent customer care. Lee is an Amazing person. His Customer care was great

Chris Irwin
Chris Irwin
GOOGLE
6-13-2025
Full Star Full Star Full Star Full Star Full Star

The service was quick!

Kangan Khanna
Kangan Khanna
GOOGLE
6-12-2025
Full Star Full Star Full Star Full Star Full Star

I have used Pohanka service for years and they always give a great customer service. The service rep Joshua Ruiz was very helpful.

Vicky C.
Vicky C.
YELP
6-12-2025
Full Star Full Star Full Star Full Star Full Star
Kathy C.
YELP
6-12-2025
Full Star Full Star Full Star Full Star Full Star
Joe
Joe
GOOGLE
6-11-2025
Full Star Full Star Full Star Full Star Full Star

My wife and I had a great experience here. In fact, I think it was the best experience I've ever had at a dealership. Gavin was our sales guy and he was a pleasure to deal with, and was the main reason we came back to make a purchase. Anthony was also really knowledgeable and was instrumental in making the process as smooth as possible. Overall, I got the car I wanted and these dudes were good at their job. If you want a car, I'd say this is the place to go.

Carla Towns
Carla Towns
GOOGLE
6-10-2025
Full Star Full Star Full Star Full Star Full Star

Pohanka Acura is the only place to service our 2020 RDX. Great staff and great work!

Thomas Vass
Thomas Vass
GOOGLE
6-10-2025
Full Star Full Star Full Star Full Star Full Star

Excellent service. Good followup and explanation when service manager suggested an additional service. Labor was a little high. $341 for one hours work.

Alex Alex
Alex Alex
GOOGLE
6-9-2025
Full Star Full Star Full Star Full Star Full Star

It’s been the one & only place I go to, for the last 9 years. Friendly staff & who is always willing to help. Mr.Steve is the best!

Jeremias Sosa
Jeremias Sosa
GOOGLE
6-9-2025
Full Star Full Star Full Star Full Star Full Star

Really good experience with the Advisor

Ronald Streck
Ronald Streck
GOOGLE
6-8-2025
Full Star Full Star Full Star Full Star Full Star

Great experience. John was great.

AduG A
AduG A
GOOGLE
6-7-2025
Full Star Full Star Full Star Full Star Full Star

I recently brought in my 2015 Acura MDX for service at Pohanka Acura, and I couldn’t be more impressed. From the moment I walked in, the staff was courteous, professional, and genuinely committed to ensuring a smooth experience. The service team took the time to clearly explain the work needed and kept me informed every step of the way. They addressed all my concerns with patience and transparency—no pressure, just honest guidance. My vehicle was returned to me in great shape, cleaned, and serviced beyond expectations. A special thanks to the customer support team who made the whole process seamless. It’s rare to find a dealership where you feel truly valued, but Pohanka Acura delivers on that front. Highly recommend them to anyone looking for top-notch service and trustworthy care for their vehicle! — Proud 2015 Acura MDX Owner

Dennis Rogers
Dennis Rogers
GOOGLE
6-7-2025
Full Star Full Star Full Star Full Star Full Star

I received great professional service at Pohanka Acura!

Carlos Ortega
Carlos Ortega
GOOGLE
6-7-2025
Full Star Full Star Full Star Full Star Full Star

Came in for a recall and they took care of me very quickly. Brook Lucero was my service advisor and he was fantastic.

Juan De Santiago
Juan De Santiago
GOOGLE
6-7-2025
Full Star Full Star Full Star Full Star Full Star
brian eckstein
brian eckstein
GOOGLE
6-7-2025
Full Star Full Star Full Star Full Star Full Star
Jieying W.
APPLE
6-7-2025
Full Star Full Star Full Star Full Star Full Star
Jieying W.
YELP
6-6-2025
Full Star Full Star Full Star Full Star Full Star
지승찬
지승찬
GOOGLE
6-6-2025
Full Star Full Star Full Star Full Star Full Star
Joe
Joe
GOOGLE
6-6-2025
Full Star Full Star Full Star Full Star Full Star

I recently purchased the 2024 Acura ZDX from Chantilly Pohanka Acura, and I couldn’t be more thrilled with the experience! From start to finish, Bill and the entire team went above and beyond to make the process seamless, professional, and enjoyable. Bill was incredibly knowledgeable, patient, and genuinely invested in helping me find the perfect vehicle. He took the time to answer all my questions about the new ZDX, walked me through every feature, and ensured I felt confident and excited about my decision. The level of customer service I received was top-notch — friendly, honest, and never pushy. The rest of the staff at Chantilly Pohanka Acura were equally impressive. From financing to final delivery, everything was handled with care and efficiency. It truly felt like a team effort dedicated to making sure I drove away happy — and I absolutely did. If you’re in the market for a new vehicle, especially the stunning 2024 ZDX, I highly recommend Bill and the fantastic folks at Chantilly Pohanka Acura. Their professionalism, warmth, and dedication set a high bar for what a car buying experience should be. Thank you, Bill, and thank you, Chantilly Pohanka Acura!

Bobby Bryan
Bobby Bryan
GOOGLE
6-6-2025
Full Star Full Star Full Star Full Star Full Star

2020 Acura MDX ASpec was in for an electrical brake switch recall - they provided great, fast and efficient service while also providing a loaner 2025 RDX

Levaku ram mohan Reddy
Levaku ram mohan Reddy
GOOGLE
6-5-2025
Full Star Full Star Full Star Full Star Full Star

Excellent Service

Camille Alberson
Camille Alberson
GOOGLE
6-5-2025
Full Star Full Star Full Star Full Star Full Star

My flight landed from my vacation at IAD and I returned to a low tire pressure light. Decided to look for Acura service providers nearby since I was off for the day. Within seconds of arriving, Steve K greeted me and immediately asked what was needed for service. He reassured me it was going to be taken care of and I was in & out in about an hour with their express service! Their team work and customer service was outstanding! Steve sat with me and explained the services completed! You can tell they take customer service and customer experience seriously, the other customers waiting were having great conversations with all the staff there. I felt well taken care of!

Camille A.
Camille A.
APPLE
6-5-2025
Full Star Full Star Full Star Full Star Full Star
Luis Gonzalez
Luis Gonzalez
GOOGLE
6-4-2025
Full Star Full Star Full Star Full Star Full Star

José Good costumer serves

Zeeetu tu
Zeeetu tu
GOOGLE
6-4-2025
Full Star Full Star Full Star Full Star Full Star

The service was great. I’m happy with the repairs.

Rachel Bopp
Rachel Bopp
GOOGLE
6-4-2025
Full Star Full Star Full Star Full Star Full Star

I cannot tell you enough how wonderful their customer service is. The lady that works the front desk of the service department is absolutely phenomenal. The service manager is so kind as well as the service team. Do not hesitate to go there!

Diwash Acharya
Diwash Acharya
GOOGLE
6-4-2025
Full Star Full Star Full Star Full Star Full Star
Camille A.
Camille A.
YELP
6-4-2025
Full Star Full Star Full Star Full Star Full Star
Andres Gonzalez
Andres Gonzalez
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

My wife and I just bought a new MDX. Mr. Yong was extremely knowledgeable and accommodating with our inquiries. As long time Lexus owners, we were hesitant to make the switch. We are glad we did.

Michael Guta
Michael Guta
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star
Yvonne Husband
Yvonne Husband
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

Pohanka Acura is my dealership of choice within the DMV! Their intake team is very attentive to ensure each customer is approached as soon as they enter the bay to identify. Customer service agents are lively and engaging. I had the opportunity of using a great loaner vehicle (enticing me to upgrade 😉) while my car received service. The waiting is kept clean, clear and stocked with coffee, water and snacks! Keep up the great work.

Lisa Royster
Lisa Royster
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

I always take my car to Pohanka Acura for service. Part of the reason I have purchased 4 vehicles from Pohanka Acura Chantilly is due to how much I appreciate working with Steve Phillips in the service department.

Andrew Aloush
Andrew Aloush
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

Steve was very helpful and explained what needed to be done. I have been going to Pohanka Acura since 2004.

Ravindranath Sribhashyam
Ravindranath Sribhashyam
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

Pohanka Chantily has amazing team and fully competent and ensures all the clarifications are answered meticulously. TheIr attention to details is awesome. My purchase of Acura ZDX Type S yesterday is really note worthy and proud to have it. Thanks to Walid Saleh from Sales who had taken care us very well. The trade-in process was super fast. Thanks a lot entire Pohalka Chantily team and importantly finance manger.

Sharmila Kamath
Sharmila Kamath
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

The service was quick and efficient Staff was friendly and reliable . Highly recommend this location

Eric
Eric
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

What a great experience. Jason Smith was an excellent salesman who perfectly described the car, safety, and other features of the car. He made the buying process fully transparent and easy. I highly recommend him! Also business manager Flip Carleton was great to work with to get the deal finalized. His authentic and open communication style was much appreciated. Thanks Pohanka! You have an Acura buyer for life thanks to this team!

T. C.
YELP
6-3-2025
Full Star Full Star Full Star Full Star Full Star
Michael C
Michael C
GOOGLE
6-3-2025
Full Star Full Star Full Star Full Star Full Star

Worked with Cort Farrow. The guy extended me every courtesy and didn't push me one way or another. He just gave me good information and made sure that I had wheels while my car was worked on. I'll be going back for sure next time I need engine service.

Uttam Das
Uttam Das
GOOGLE
6-2-2025
Full Star Full Star Full Star Full Star Full Star
Missy
Missy
GOOGLE
6-2-2025
Full Star Full Star Full Star Full Star Full Star

I love this place!! It’s the people!! They care! They are “straight up”. And I have never received anything less than exceptional service

J P
J P
GOOGLE
6-2-2025
Full Star Full Star Full Star Full Star Full Star

I truly want to recommend this place for their friendly and fast service. We brought in both of our vehicles yesterday with same-day appointments, and we were impressed by their kindness and efficiency. They even gave the cars a wash — everything was just perfect!

Michael C.
YELP
6-1-2025
Full Star Full Star Full Star Full Star Full Star
Christie Nguyen
Christie Nguyen
GOOGLE
6-8-2025
Full Star Full Star Empty Star Empty Star Empty Star

I do not recommend them. I purchased my RDX in 2020 and it has less than 11k miles on it. Apparently, it is common for the moonroof to have issues. Last month, water leaked in my car due to a faulty seal. This is NOT OKAY. My family has had an MDX and other models for over 10 years and it has never had this problem. Acura isn’t going to cover it because the warranty is 4 years or 50k miles so I have to use my insurance. Unfortunately, they won’t cover the leak itself but the damages from the leak (the amp was fried and the water stains)! My insurance said they would cover the detailing as there is a water stain where the leak was. I tried to get my car back yesterday after they said the detailing is complete and not only is the stain still there but there are even more marks from the mechanics. I take care of my car very well so I’m honestly pissed that the car is worse than when I came in (on MAY 10th). If you guys can’t detail properly, I can ask my insurance if I can take it to another shop that can get the job done. It’s now 6/8 and it’s still at Acura Service (one month later). I added a star because one of the managers is already helping me fix this situation. I will update when I pick up my car. I’ve always loved Acura but this experience was terrible and expensive. No one buys a car and thinks it will have water damage from a simple rain storm. At the very least, they should let their customers know this is a potential problem so we can have it checked when we come in for service.

Joseph Page
Joseph Page
GOOGLE
6-14-2025
Full Star Empty Star Empty Star Empty Star Empty Star

I had a deeply frustrating experience with Pohanka Acura while trying to purchase a 2025 MDX. We worked with Marcus, and everything initially seemed smooth. We live out of state and were arranging our own financing, which was communicated from the start. When we were ready to move forward and put down a deposit, Marcus suddenly told us they don’t take deposits. Then came the kicker — the sales manager insisted we finance through them if we wanted the vehicle held. In other words, unless we let them run our credit and go through their financing (which would have meant another hard inquiry and possibly worse terms), they wouldn’t hold the car. This is a terrible way to treat serious, ready-to-buy customers, especially those buying from out of state. Their approach to customer service is crystal clear: first come, first serve, in person — no flexibility, no professionalism, and zero care for the buyer experience. It felt like a bait-and-switch, designed to strong-arm us into their financing for their own benefit. I will never purchase a vehicle from Pohanka Acura, and I strongly urge others — especially out-of-state or pre-financed buyers — to look elsewhere. If this is how they treat customers before the sale, I can’t imagine what after-sale support would look like.

Lilly McCrady
Lilly McCrady
GOOGLE
6-7-2025
Full Star Empty Star Empty Star Empty Star Empty Star

never gave me a tire lock with my car

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