“ ” I had to come up to a funeral at Ox Hill yesterday. Stopped by to see if it was possible to get a recall taken care of. NICK FERRARI took care of us. Nick was wonderful to work with. He took care of the recall and had the car washed and texted me before the funeral was concluded. He was gone before...
“ ” Quick clean and simple!
“ ” I had a faulty reverse camera on my ZDX. ZDX is under warranty and took car to Pohanka Acura Chantilly for the issue. They immediately took into service and diagnostic was done. They replaced the faulty camera with new one under the warranty. Excellent service. Strongly recommend Pohanka Acura...
“ ” Excellent customer service. Brook Locero clearly explained all the issues in car and rectified all of it. He took care of all the issues. We are very happy with this excellent service.
“ ” Service was professional and very good
“ ” I brought the acura car in for the virginia inspection and it took about 1 hour to finish including a complimentary carwash which was great!
“ ” Jahid, Shahbaz, & Frederick were amazing at Pohanka Acura! They made my RDX purchase easy and enjoyable.
“ ” They honored their trade in value certificate. Negotiating is an arduous process and they allowed the day that we requested to think it over.
“ ” I had a wonderful experience here at Pohanka Acura! Daniel Boyd was the salesman who worked with me. He provided plenty of information and answered all the questions i had about the car I purchased! I would recommend this location to anyone looking to purchase a car in the near future. Ask for Dan...
“ ” We recently were in the market for a used car. We put the feelers out in the area for dealerships with cars in the area that fit our needs and budget. Pohanka Acura was quick to reply to our inquiry and we were glad to get a chance to work you John Pokrant as our sales consultant. I appreciated the...
“ ” Amazing and professional service department.
“ ” Erkin always takes such great care of me when I come in for service. He is thorough and explains everything without rushing.
“ ” From beginning to end, my experience was very good. My service advisor T was wonderful and explaining everything, and ensuring that the work that I had done was the work that needed to be done and nothing more. I do love their new technology.
“ ” The service provider was very knowledgeable and courteous.
“ ” Hands down the best car buying experience i've ever had!!! From start to finish. Dan is the man with the plan. Best car salesman award goes out to him. S/O to the finance teams as well. Great people, great service, and a great inventory. Top tier communication. Def would be looking to work with...
“ ” I recently leased an Acura ADX from Pohanka Acura and had a great experience working with Dan. He was super easy to work with, friendly, knowledgeable, and made the whole process smooth and stress-free. Everything from start to finish was seamless, and it turned what can be a stressful process into...
“ ” Service dept was so well organized, everyone was very friendly and knowledgeable. Derrick was assigned to my repair. He was quite helpful. The diagnostic video was very useful.
“ ” Great experience. Highly recommended
“ ” Always professional and takes care of all my vehicle maintenance concerns.
“ ” Yong Kim was very helpful and make out of the state purchase smooth and quick. Offer beat all the local dealers
“ ” Dan was incredibly kind, patient, and never made me feel rushed or pressured to lease a new car. He took the time to answer all my questions and made sure I felt confident every step of the way. He made the process as smooth and seamless as possible, and for that I’m very grateful! Highly...
“ ” This was my first visit to the Pohanka service department. I was taken without any delay, my vehicle was inspected and needed repairs were performed within the time window promised. Brook was very helpful during this process. I was offered a loaner car are the repairs were significant and would...
“ ” No hassle, straightforward car buying experience. Will come back to Yong for future car needs.
“ ” I had an excellent experience this past Sunday at Pohanka Acura in Chantilly, thanks to Tsinall Adenew. I dropped off my truck for service, which included a tire repair due to a nail. Tsinall was incredibly helpful from start to finish — professional, courteous, and attentive to every detail. He...
“ ” There are many Acura dealerships around, but I choose POHANKA ACURA. Service is outstanding because of people like Steve. I highly recommend them to anyone first class in sales and service.
“ ” Highly recommend this dealership, super fast and efficient compared to other locations. Nick was super quick to get all my information down and get me checked in. Nothing but kindness from the moment I pulled in and out. I was only there for about an hour for routine maintenance.
“ ” Awesome service! Great staff! Beautiful waiting area! Leo - service advisor - was simply awesome.
“ ” The service was great and very quick. Great customer service
“ ” Overall, my purchase experience was outstanding and the customer service was exceptional. I felt appreciated! Yong Kim "YK" was very professional, and understanding of my situation, and the purchase was seamless. Eugene, in finance, was supportive. Thank you!!!
“ ” Kenny Tu was great and helped me go through every feature and detail on the MDX. It’s a really great car and he was extremely helpful and courteous throughout the entire process across two visits. I would definitely recommend this dealership and the MDX to anyone looking for a reliable,...
“ ” The staff was very kind and handled the work without any inconvenience.
“ ” Erkin was very tentative to all our questions needs for are car. He was professional and had our car in and out at the promised time. Thanks again!
“ ” I was having transmission issues for two months and was waiting for a rental to be available at other Acura locations. I called Pohanka and my Acura advisor Steve got my kids and I in a rental within 10 mins, Got a new transmission and oil change done in 3 days . When I say my 2020 MDX runs like...
“ ” This was my first time seeing a video of the inspection. It was very helpful for me to see exactly what they were looking and was wrong. Be prepared to pay for gas if you get a loaner vehicle. Overall, great job with the timeline and services. Thank you!
“ ” Acura rdx B13 service phone quote ~$370 for 2WD 1 visit adv with transmission flush ~$800 without ~$400 (search for Manufactur adv for drain.) 2 visit quote without ~798. advisor ask transfer case for extra cost. ( mine 2WD ) don't know what they quote to customers Never go back.
“ ” Went to pick up my car for warranty work. Cashiers are rude. The grotesque white lady looked straight at me and got up and left. Before you guys try to say she was almost off... that was not the case bc she had time to shove as much of her fruit roll up on her mouth before she did anything. Maybe...
“ ” Dealer scratched my RDX in multiple areas while it was there for service. Dealer offered the bare minimum to try to fix it and took little-to-no responsibility for their negligence. The assistant service manager, Soo Ah, explicitly asked me not to mention the damage in my review, which is not only...
“ ” Don't ever buy tires from this place. Just go and buy from Costco or elsewhere. First, the 4 tires that I've purchased comes with rotations... but when I came in for a B1 service, they want to charge me for tire rotations. Second, the tires supposedly comes with free repair, when I came in for...
“ ” Disappointing Experience - Wasted Time and Misleading Communication I had high hopes when I contacted this dealership, but my experience was a complete letdown. I was reached out to twice by phone and once by email to confirm that the car I was interested in was still available. The salesman...


“ ” Prompt, courteous service.