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“ ” Excellent service with big smile!!!
“ ” Mr. Yong Kim has been my sales representative at Pohanka for over 7 years and he is always very helpful and approachable. He answers questions with great knowledge and I can approach Yong during the servicing of the vehicle. I appreciate the sales representative to customer relationship at Pohanka...
“ ” The staff was incredibly knowledgeable and helpful during the purchase of my Acura MDX, patiently answering all my questions about the different models and features, including the infotainment system. They made the process smooth and stress-free. I highly recommend this dealership for anyone...
“ ” I noticed I was on the last day of my inspection. So I had to go to the dealership. Pohanka Acura in Chantilly. I ended up getting my oil changed, and tired rotation. Also an alignment was needed. I was originally told like it would be hour and half. But it ended up being less than that. I was very...
“ ” Great attention, excelent process and price. I'm very glad with the car . :)
“ ” Recently Purchased a vehicle From Noah Mulugeta, made the process super easy and efficient would recommend him to anyone that is looking to purchase a New Acura!
“ ” Marcus provided great service! Made sure everything was done as quickly as possible. Flip is a wonderful manager supporting his team and making sure customers are treated well! Both are very personable and easy to work with.
“ ” Tsinall Adenew was very friendly and helpful. He went out of his way to get the car fixed in a timely manner at a good price. He seemed genuinely interested with helping us get on the road when he found out we were from out of town. He is certainly a valuable asset to your service department.
“ ” Erkin Besotak at Pohanka Acura is likely the best service representative I have experienced in over the recent decade. He explained very thoroughly exactly what services were required and whether each was safety related without any pressure to add anything. He kept me informed throughout the...
“ ” I recently purchased a new Acura MDX, and I couldn’t be happier. From start to finish, Daniel made the entire car-buying process smooth, transparent, and genuinely enjoyable. I appreciated his knowledge of the MDX — he walked me through the features, gave thoughtful answers to my questions, and...
“ ” Erkin, my service advisor, and my technician Jose, take care of my REALLY OLD ACURA as if my car were their mother's car. There is no nonsense, easy to understand and explained to me on my terms. I feel they don't take advantage of my lack of knowledge when it comes to maintenance of my car, and I...
“ ” Terrific staff all the way around supported by excellent customer engagement processes. I've purchased two vehicles and leased six from Pohanka Acura since 2002. I also get all of my service there. If we were to buy anything other than another MDX, we'd go to one of their Pohanka dealerships....
“ ” Outstanding service, at arrival, the services that I scheduled were confirmed with me, and the cost and time for finishing were told. Details of service to be performed were explained. The estimates were all perfect, and during the waiting time, I was texted a video my car being serviced and the...
“ ” I absolutely love Pohanka Acura. I’ve only had to go to the dealership a couple of times, but each experience has been very pleasant and professional. Andree of the tech team went above and beyond. My car wouldn’t start and he walked me through trouble shooting the issue over the phone. When I...
“ ” I went to the dealership to get a key fob and have it programmed. I did not need an appointment and was worked right in. The service manager quickly set my profile up and informed my my car had a recall for connecting rod bearings. I live almost 2 hours away from the dealership. The service manager...
“ ” Richard and the rest of the staff are very friendly and willing to do all they can to work out a good deal for you. They did it for me, for the 3rd time in less than two years.
“ ” ⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Dan Boyd at Pohanka Acura! I recently purchased my new 2025 Acura RDX A-Spec Advance from Pohanka Acura in Chantilly, VA, and I can’t say enough great things about working with Dan Boyd, our Sales Consultant. From the very beginning, Dan...
“ ” ⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Dan Boyd at Pohanka Acura! I recently purchased my new 2025 Acura RDX A-Spec Advance from Pohanka Acura in Chantilly, VA, and I can’t say enough great things about working with Dan Boyd, our Sales Consultant. From the very beginning, Dan...
“ ” I have been taking my 2015 Acura MDX to Pohanka Service Department for a decade, and they have always provided outstanding service and exceeded expectations. Steve Kurlton, from the service team, greeted me on Monday immediately upon my arrival, quickly assessed my service requirements, and...
“ ” Great service at Pohanka Acura! Noah was awesome and knowledgeable and was great through the entire car buying process.
“ ” I had 2 flat tires and was worried that we will miss an important get together that night. I called Pohanka Acura and spoke with Nick Ferrari from their service department. He gave me detail information about the tires and their price were actually cheaper than Costco. I got the appointment right...
“ ” My car service was managed by Nick Able. He was very polite, efficient and pointed out the items that needed to be addressed and mentioned work that was already completed due my previous visit. The time it took for the work to be completed exceeded my expectation.
“ ” Cort Farrow and his team gave me excellent service. They quoted me a lower price than my usual Acura dealer and treated me professionally. The service was done promptly and I didn’t even need an appointment. Well done!
“ ” Ten years of consistently great service here!!
“ ” Very pleasant experience at this dealership. I worked with Jose. He is smart and professional and I got the terms I needed. The finance lady is also excellent.
“ ” Had a very positive experience, while waiting for a major repair to be performed. Mr Nick Ferrari was an excellent communicator and proponent of my situation and coverage. Huge kudos to Nick for making my overall situation a very seamless and great one!
“ ” I had a great experience at this shop. My service consultant Andreie Munguia was very knowledgeable and ensured that I throughly understand the work that’s being performed on my vehicle. I didn’t feel compelled to opt for unneeded services which is rare at the dealerships these days. He was...
“ ” Extremely careful and courteous customer service at the service area. All maintenance was clearly explained prior to work being performed. A very pleasent experience.
“ ” I have been bringing my acuras to pohanka for service since 2010 and they never fail to keep me a happy customer 😉
“ ” From sales to service to finance all of the employees were professional, courteous and genuinely pleasant to work with. Highly recommend!
“ ” Everybody is so amazing including the people over on the vehicle maintenance side. They got my car done very quickly and fast. I thought I was gonna be in there for two hours. They got me out of there in about 40 minutes exactly overall just a great experience and great service.
“ ” Everyone at Pohanka Acura was great! From the receptionist when I called to the “ Team” James-(aka 337), Ed, Samantha and EJ. Everyone worked together with me to make sure I was happy with the pricing and the vehicle. It still takes 2+ hrs to go through the process, but they do their best to...
“ ” Expensive cars maybe because of the season but Mehdi was great helping us find the car we wanted with the price we needed. Good Job Mehdi
“ ” I bought a car. The car is very nice, but the attitude of one of the managers was terrible. When I didn't want to accept the extended warranties, he started speaking to me in an aggressive tone and wanted to make me pay more than what had been previously agreed upon. I was quite disappointed.
“ ” We had a GREAT experience at Pohanka Acura Chantilly thanks to HASSAN JAMAL! He really did a fantastic job keeping us posted on cars as they became available. He wasn’t aggressive at all, but helpful and gave us space to compare prices. If you’re in the market for an Acura, give Hassan an...